naga baji Responsible Gambling
When gambling goes beyond entertainment, seeking help is the right move. naga baji believes — staying safe means playing smart.
Age Limit and Core Policy
Gambling on naga baji is an entertainment activity — not a source of income. We want our members to stay informed, know their limits, and seek help when needed. Our membership policies are detailed in the Terms and Conditions, which all members are required to follow.
Uncontrolled gambling can have serious negative effects on personal, family, and financial life. That is why naga baji gives every member the opportunity to assess their own gambling habits. Under our Privacy Policy, all information related to self-exclusion or limit-setting is kept completely confidential — this is solely for your protection.
We never want anyone to keep gambling in the hope of recovering lost money. If you feel the situation is getting out of your control, use the tools and support options below.
Identity Verification — We verify identity documents to confirm a member's age.
Data Protection — Your personal information is secured with SSL encryption.
Minors Prohibited — Accounts belonging to anyone under 21 are closed immediately.
Tools to Keep Yourself in Control
Keeping control over your gambling is the first step toward responsible membership. Log in to naga baji and access the following features from your Account Settings.
Deposit Limit
Set the maximum amount you want to deposit per day, week, or month in advance. Once a limit is set, it takes effect immediately.
Deposit ControlLoss Limit
Set a maximum on how much you are willing to lose within a given period. Once the limit is reached, you will not be able to place any more bets during that period.
Loss ControlSession Time Limit
Set how long you want to play in one session. When the time is up, you will be automatically logged out or receive a reminder.
Time ManagementTemporary Break
If you want to take a break for a few days, you can temporarily suspend your account for anywhere from 1 day to 30 days.
Cooling-OffSelf-Exclusion
If you feel you need to stop gambling, request a long-term or permanent account closure through self-exclusion. This process is completely confidential.
Permanent ProtectionGambling History Review
You can view your complete betting and transaction history at any time — this helps you understand your own habits.
TransparencyTo learn more about these tools, visit our FAQ page — it explains the steps for setting and changing limits.
Warning Signs
If you notice any of the following signs in yourself, take it seriously. This is not a sign of weakness — recognising it in time is the sensible thing to do.
Financial and Behavioural Signs
- Spending beyond your means and gambling with borrowed money
- Gambling repeatedly in the hope of winning back lost money
- Hiding your gambling from family or friends
- Trying to stop gambling but being unable to
- Diverting money from bills or essential expenses to gambling
Mental and Social Signs
- Feeling restless, anxious, or irritable when not gambling
- Losing focus on work, studies, or family
- Gambling disrupting your sleep or eating
- Strain or growing distance in relationships with loved ones
- Continuously raising your limits to keep gambling
Assess Yourself
Ask yourself the questions below. This is not a diagnostic test — it is simply a tool to help raise your own awareness.
Where to Get Help
If you cannot manage on your own, asking for help is the right decision. The options below are always available to you.
naga baji Live Chat
Speak with our 24/7 live chat support in Bengali or English about self-exclusion, deposit limits, or any account protection matter. No judgement — just support.
Email Support
You can email our support team for confidential assistance. Requests to close your account or set limits are also accepted by email.
Family and Close Ones
Talk openly with a family member or trusted friend. A person close to you can often help the most.
Professional Counselling
Speak with a mental health professional or addiction counsellor. The number of mental health counsellors in Bangladesh is growing — this is a normal part of healthcare.
Government Health Services
Free or low-cost consultations are available at the mental health departments of the National Mental Health Hospital and government medical college hospitals.
Information and Awareness
To learn more about gambling addiction and to help a family member, use Bengali books and online resources on mental health.
naga baji's Commitment
Our work on responsible gambling is not limited to policy — it is built into the core of our service.
Age Verification — Age is verified at registration and again when necessary.
Marketing Controls — No promotional messages are sent to members on exclusion.
Trained Support Team — Our 24/7 team members are trained on responsible gambling.
Immediate Effect — Requests to reduce limits or activate exclusion are actioned right away.
Full Confidentiality — No protection-related information is shared with third parties.
Proactive Alerts — Members are actively notified if unusual gambling patterns are detected.