naga baji Privacy Policy

naga baji is an online entertainment and betting platform operated for Bangladeshi users. When you register on our site, log in, or use any of our services, we process some of your personal information. This privacy policy explains what types of information are collected, why they are collected, and how your information is kept secure.

By opening an account or starting to use any service on this platform, you are considered to have agreed to the terms of this privacy policy. It is also important to read our Terms and Conditions, as they set out the full rules for using the platform in detail.

This policy applies only to services provided through the domain https://nagabaji.cam. Any third-party websites or services — which may be linked from our site — are governed by their own privacy policies, for which naga baji is not responsible.

We collect two types of information — what you provide directly, and what is generated automatically while you use the platform.

2.1 Information You Provide Directly

The following information is collected during account registration and verification:

• Full name and date of birth
• Mobile number and email address
• Residential address
• Documents required for identity verification (such as a National ID card)
• Payment method details — bKash, Nagad, Rocket, or bank account number
• Messages and requests sent via support chat or email

2.2 Automatically Collected Information

When you browse the site or use the app, the following information may be recorded automatically:

• Device type, operating system, and browser details
• IP address and approximate location
• Time of site access, pages visited, and click patterns
• Login session details and usage history
• Data collected through cookies and similar technologies (see Section 6 for details)

naga baji uses your information for specific and legitimate purposes. No information is used in an irrelevant manner or to harm you. The main purposes are:

• Account management: Registration, identity verification, login security, and account recovery.
• Transaction processing: Safely handling deposits and withdrawals, crediting bonuses, and maintaining payment records.
• Service improvement: Analyzing user preferences to provide game recommendations and relevant offers.
• Fraud prevention: Detecting suspicious activity and maintaining the integrity of the platform.
• Customer support: Responding to your complaints or questions and resolving issues.
• Communication: Sending important service-related notifications, security alerts, and information about policy changes.
• Legal compliance: Maintaining records in accordance with applicable laws and regulations.

We may use your mobile number or email to send marketing messages, but promotional messages will not be sent without your explicit consent.

Ensuring the security of your information is one of our primary responsibilities. naga baji applies the following technical and administrative safeguards:

4.1 Technical Security

• All data is transmitted using SSL (Secure Socket Layer) encryption.
• Payment-related information is stored in an encrypted format.
• Server access is restricted to authorized personnel only.
• Monitoring systems are in place to automatically detect suspicious activity.

4.2 Data Retention Period

We retain necessary information while your account is active. Even after an account is closed, records may be kept for a specified period due to legal obligations or dispute resolution needs. After that period, information is securely deleted or anonymized.

However, no internet-based system is completely error-free. While we apply the highest security measures, in the event of an unexpected security incident we will notify you promptly in accordance with applicable law.

naga baji never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in a limited way in certain specific circumstances:

• Payment processors: The necessary information to complete bKash, Nagad, Rocket, and bank transactions is shared with the relevant payment gateway.
• Technology providers: Companies providing technical services needed to operate the site — such as server hosting or security services — may have limited data access, but they may not use it for their own direct benefit.
• Legal authorities: Information may be provided in compliance with applicable law pursuant to a court order or a lawful request from a government authority.
• Fraud investigation: Information may be exchanged with relevant parties in suspected cases of financial irregularity or fraud.

Third parties with whom information is shared are bound by contractual obligations to follow appropriate security measures.

Cookies are small text files stored in your browser or on your device. naga baji uses cookies to improve site functionality and personalize the user experience.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and keeping the site's core functionality running. Disabling these will prevent the site from working properly.
• Functional cookies: Remember your preferred language, theme, and other settings.
• Analytical cookies: Monitor usage patterns to understand which parts of the site are used most — but contain no information that could identify you personally.

6.2 Cookie Control

Cookies can be blocked or deleted from your browser settings. However, disabling essential cookies may affect important functions such as login and payments. A cookie consent notice is shown when you first visit the site.

You have certain rights over your own information that naga baji respects:

• Right of access: You may request to know what information we hold about you.
• Right to correction: If your account contains incorrect or outdated information, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your data be deleted, though some information may need to be retained for a specified period due to legal obligations.
• Right to restrict processing: You may request that the use of your information be limited for a specific purpose.
• Right to withdraw from marketing messages: You may opt out of promotional communications at any time.
• Right to lodge a complaint: If you have any concerns about how your information is being processed, you may notify our support team.

To exercise these rights, contact us via our 24/7 live chat or email. We provide support in both Bengali and English. Visit our Responsible Gaming page to learn more about the control you have over your account and experience.

naga baji strictly follows a 21+ age policy. Our platform is not for minors and we do not knowingly collect or process the information of anyone under 21 years of age.

An age verification process is followed at the time of registration. If an account holder is found to be under 21 years of age, that account will be closed immediately and any collected information will be securely deleted.

If you are aware that a minor has opened an account, please notify our support team immediately.

naga baji reserves the right to revise or update this privacy policy as needed. When any significant change is made, we will:

• Post the new update date on this page;
• Notify registered users by email or through the site;
• May seek renewed consent for significant changes.

If you continue to use the site after a revised policy is published, you will be considered to have agreed to the new policy. We therefore recommend reviewing this page regularly. Visit our About Us page for more information about the platform's background and operations.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live chat: Support is available 24 hours a day, 7 days a week via the chat icon in the bottom right corner of the site.
• Email: [email protected]
• Language: Support is provided in both Bengali and English.

Once we receive your request, we will do our best to respond as quickly as possible. We handle data protection matters on a priority basis.

This policy is prepared for informational purposes only and should not be considered legal advice. For any legal matter, you should seek advice from your own legal expert.